Return & Refund Policy


  1. Any disputes of goods / products raised after 7 days shall not be entertained.
  2. Gerestu Sdn Bhd will not make any exchange / return / refund for any wrongly order goods / products due to client's mistake
  3. Gerestu Sdn Bhd will only handle any damage / products issue due to manufacturing defect only



The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Gerestu Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their replacement of goods within 14 working days after the confirmation or otherwise notified.

Please return your purchase to the following address:
Gerestu Sdn Bhd
KL Office: BB-G-31, Jalan Pinggiran 1/5, Taman Pinggiran Putra, Seksyen 1, 43300 Seri Kembangan, Selangor
JB Office: 31G, Jalan Bestari 5/5, Taman Nusa Bestari, 79150 Johor Bahru, Johor

Please contact us at [email protected] or +60395480301 if you have any questions or doubts.